Terms and Conditions

1. Acceptance of Terms

By registering for an account, purchasing courses, or accessing any content on the Wivulo platform, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Course Enrollment and Access

When you enroll in our guitar courses, you gain access to educational materials, video lessons, and supplementary resources. The following conditions apply:

• Account Registration: You must provide accurate and complete information when creating your account. You are responsible for maintaining the confidentiality of your login credentials.
• Course Access: Upon successful payment, you will receive immediate access to your purchased course materials for the duration specified at the time of purchase.
• Personal Use Only: Course materials are licensed for your personal, non-commercial use only. Sharing, distributing, or reselling course content is strictly prohibited.
• Age Requirement: Users must be at least 13 years old to register. Users under 18 require parental or guardian consent.

3. Payment and Pricing

All course prices are displayed in British Pounds (GBP) unless otherwise stated. We reserve the right to modify pricing at any time, though changes will not affect courses already purchased. Payment terms include:

• All payments must be made through our secure payment gateway
• Subscription-based courses will be billed automatically according to the selected billing cycle
• You are responsible for any applicable taxes or fees associated with your purchase
• Failed payments may result in suspension of access until payment is resolved

4. Refund and Cancellation Policy

We offer a 14-day money-back guarantee for most courses. To request a refund, you must contact us at [email protected] within 14 days of purchase. Refunds are not available for courses where more than 30% of the content has been accessed. Subscription cancellations must be made at least 48 hours before the next billing cycle to avoid charges.

5. Intellectual Property Rights

All content provided through Wivulo, including but not limited to videos, audio files, written materials, graphics, and software, is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission.

6. User Conduct and Responsibilities

As a user of our platform, you agree to:

1. Use the platform only for lawful purposes and in accordance with these terms
2. Not attempt to gain unauthorized access to any portion of the platform or other systems
3. Not upload or transmit viruses, malware, or any harmful code
4. Not harass, abuse, or harm other users or instructors
5. Respect the intellectual property rights of Wivulo and third parties

7. Limitation of Liability

Wivulo provides educational content on an "as is" basis. While we strive for accuracy and quality, we make no warranties regarding the completeness, reliability, or suitability of our courses for any particular purpose. To the fullest extent permitted by law, Wivulo shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services.

8. Privacy and Data Protection

Your privacy is important to us. We collect and process personal data in accordance with our Privacy Policy and applicable data protection regulations, including GDPR. By using our services, you consent to our data practices as described in our Privacy Policy.

9. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Significant changes will be communicated via email or through prominent notices on our website. Continued use of our services after such modifications constitutes acceptance of the updated terms.

10. Termination

We reserve the right to suspend or terminate your account and access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users, us, or third parties, or for any other reason.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Thank you for choosing Wivulo for your guitar learning journey!